Review removal is one job.
Your account has others.
We only do one thing: get reviews removed that break Amazon’s Community Guidelines. When your problem is next door to that, we say so and hand you to someone who does it properly. This page says who, and on what terms.
SellerVate
Amazon account management · sellervate.de Same teamSellerVate is our own Amazon account-management agency and it came first — Starfix grew out of it. Same founder, same company, so we are naming that plainly rather than calling it an independent partner. What it means for you is that a handover is not a referral into the unknown: it is the same people, working a different kind of case.
- Blocked ASINs & reactivation
- Catalogue & flat-file errors
- Account Health
- Compliance cases
- Brand Registry
- Buy Box
- Seller Support escalations
- An ASIN is blocked or suppressed and the reviews are the smaller problem.
- A catalogue or flat-file error is breaking the listing.
- Account Health is the thing actually costing you sales.
- A compliance or Brand Registry case needs someone inside Seller Central.
AMZ Visuals
Amazon product photography · amz-visuals.de ExternalA German agency that produces the images on your listing — product and lifestyle photography, retouching and A+ content, built to carry one visual language across a whole catalogue. We send sellers their way when the reviews are not the thing costing the conversion: if the images do not show scale, contents or what the product actually does, a cleaner review section will not fix that.
- Product & lifestyle photography
- Catalogue-scale production
- Retouching & colour
- A+ content
- Full usage rights
- Your images do not set the expectations the product has to meet.
- A catalogue needs one consistent visual language across many SKUs.
- One-star reviews keep describing something the listing never showed.
- A relaunch needs new assets before the reviews are worth working on.
A law firm we work with
Defamation and unlawful content · on request ExternalMost removable reviews break a guideline, not a law, and those need no lawyer. When a review is a false statement of fact about your business, that is a different problem with a different remedy — and we are happy to introduce you to a firm we work with, so you are not starting the search cold. We are not a law firm and we give no legal advice; the introduction is an introduction, nothing more.
- False statements of fact
- Competitor sabotage
- Unlawful but not against a guideline
- Cases headed for court
- A review claims your product is counterfeit, unsafe or illegal, as fact.
- You want to identify who is behind a pattern of reviews.
- The content is unlawful under national law but breaks no Amazon rule.
- You intend to take it further than a report.
You hear it from us first.
No case is passed on behind your back, and nothing about your Starfix work changes because of it.
If the review work is not the thing that will fix your problem, we say so in the audit — before you have paid us anything.
An introduction happens because you asked for it. If you would rather find your own provider, that is a perfectly good answer and we will tell you what to look for.
Same pricing, same dashboard, same pay-only-for-removals terms. A handover adds a second track; it does not move the first one.
Starfix.ai and SellerVate both operate under Elevatecommerce Consulting FZCO, Dubai. The law firm is independent of us. We will say which is which every time it comes up.
Agency, consultant or tool — want to send cases our way?
We work with agencies and consultants who handle everything else on an Amazon account and want the review side done properly. Tell us what you do and who you look after.