Remove the reviews that break Amazon's rules. Pay only when they're gone.
Starfix gets the reviews that break Amazon’s Community Guidelines removed through official channels — the ones your most purchase-ready shoppers read right before they buy. No monthly fee: you only pay when one is gone.
5,000+reviews removedAll marketplacesclients mainly US · UK · EUTrusted by Amazon brands across the EU, UK & US
Plus brands that prefer not to be named — discretion comes with review work.
Removal is the method. Conversion is the goal.
Years of running Amazon accounts at my agency taught me one thing: listings rarely lose sales in the star average. They lose them in the one-star filter.
So Starfix removes the rule-breaking reviews buyers read right before they buy.
Dashboard just launched — early-bird pricing
Our customer dashboard is live, and we’re opening it with early-bird terms for the brands who come in now.
- ✓$119 instead of $150 per successfully removed review
- ✓No onboarding fee — the one-time $250 setup is waived
- ✓Still no win, no fee — nothing is charged for a review that stays up
The tool finds them. We argue them.
Every review is checked individually and reported by hand — backed by thousands of handled cases.
Check
We flag every review that breaks a specific Amazon guideline. Honest criticism stays untouched.
Prepare
Each case is prepared individually and backed with evidence — tailored to the specific violation.
Submit
We file through Amazon's official channels and keep pushing. You only pay for reviews actually removed.
Experience from thousands of Amazon cases
Years of hands-on Amazon operations — exactly where regular Seller Support stops. That experience goes into every single report.
Review removal is a process, not a button. Amazon reviews every report individually — that takes time and usually several rounds.
Plan two to three months. We recommend working with us for at least three months — that is the window where escalations play out and a catalogue gets properly cleaned up.
Real confirmation from Amazon — content obscured for privacy. Results vary by review and marketplace.
When a review comes down, more than your rating moves.
The average is the number everyone watches — but it’s the smallest part of what a removal changes.
Conversion
Shoppers read the critical reviews first. A rule-breaking 1-star at the top costs sales even when your average looks fine.
Ad spend stops leaking
Every ad click lands on your listing. Cleaner reviews mean the same budget converts more.
What Amazon’s AI repeats
“Customers say” and Rufus learn from review text. Removed content is content they stop showing shoppers.
Ranking follows conversion
More sales per visitor signals a better product to the algorithm — cleaner reviews compound into position.
Copycats lose their script
A visible “scam” or damage review invites the next one. Remove the anchor, stop the echo.
A fair picture for buyers
A shipping complaint says nothing about your product. Removal doesn’t game the rating — it makes it accurate.
The sale is decided in the one-star filter.
Of all shoppers who filter by stars, most open the one-star reviews — and that group converts well above average. They aren’t browsing; they’re checking the worst case right before they buy.
That’s why we don’t rank your reviews by star math. Your audit flags which removable reviews sit where those buyers look — the top of your critical reviews and the text Amazon’s AI summarises — and we work those first. You pay only for the ones that come down.
Read the guide: rating vs. conversion →Why sellers work with Starfix
5,000+ reviews removed. Every category, same method.
Every case runs the same way: checked individually, reported by hand, followed up until Amazon confirms.
Health & supplement brands attract the harshest rule-breaking reviews — and the highest removal volume.
Large catalogues where shipping-damage and order complaints pile up in the product reviews.
Sensitive category: off-topic and unfounded claims removed across US and EU listings.
Taste is subjective — but seller, price and delivery complaints don’t belong in product reviews.
Focused work on the 1-star reviews pulling bestselling styles down the most.
Smaller engagements concentrating on the critical reviews doing visible damage.
Every case visible. Every number yours.
Here’s what you work with once you’re in — from the first scan to the proof behind every invoice.
- Removed on Aug 10, 2026 · 09:42 (timestamp)
- Review link checked — no longer reachable
- Confirmation email sent to you
Good news — Amazon took down the review below. Your invoice follows in a separate email from our payment provider.
This is the dashboard you get access to.
Every product, every critical review, every case — what qualifies, what is with Amazon right now and what is already gone.
Your products
+ Add another storefront| Image | Product | Brand | Category | Rating | Price | 1★ | 2★ | 3★ | Critical | Challengeable | Removed | Cases | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Nordfeld picture frame A4 — 5 packB0C7QX4M2LReviews ▴ | Nordfeld | Picture frames | 4.41,239 | €17.90 | 28 | 12 | 18 | 58 | 19 / 5819 High/Med | 3 | 5 | Sync reviewsView product |
I’d honestly give zero stars… the frame would be really nice and looks high-quality… but the acrylic glass is completely scratched despite the protective film, the corners are broken off…
The picture frame is good quality, however it arrived damaged.
We didn’t start with reviews. We started inside the accounts.
Before Starfix there was SellerVate — our Amazon account-management agency. Years of hands-on work for brands: protecting revenue, fixing catalog errors, reactivating blocked ASINs, winning back the Buy Box, clearing compliance cases.
More than 10,000 solved account cases taught us how Amazon’s teams actually decide. That’s the know-how behind every Starfix removal — and the reason we don’t hand cases off.
- Account health & ASIN reactivation
- Buy Box recovery
- Compliance & documents
- Catalog & listing errors
- Brand Registry
Know exactly which reviews you can get removed
Paste one ASIN — we scan your negative reviews and come back with how many of them break Amazon’s guidelines. No card, no account access.
Questions sellers ask before they start
Is this against Amazon's rules?
Do you need access to my account?
What does it actually cost?
Which marketplaces do you cover?
How many reviews can you remove?
What happens after a review is removed?
How long should I plan to work with you?
What makes Starfix different from other review removal services?
Which of your reviews shouldn’t be there?
Tell us where to look. We check your listings against Amazon’s Community Guidelines and come back with the reviews that qualify — within 24 hours.
How many of your reviews shouldn't be there?
Book a free 15-minute review audit call. We go through your listings together and show you exactly which negative reviews break Amazon's rules — and what they're quietly costing you.
Book a call with Cueneyt
Free 15-min call · No commitment · You only pay for results