Starfix finds the negative reviews on your listings that violate Amazon's own community guidelines, builds the case, and gets them removed through official channels. No monthly fee — purely success-based: you only pay when a review is actually gone.
Brands that work with Starfix
Drop in your ASIN and we'll scan your negative reviews, flag every removable violation, and tell you exactly how many can come down — free, usually within 1–2 hours.
Check your product for fake & rule-breaking reviews — and get a free report.
Every removal we pursue is grounded in Amazon's own Community Guidelines — the published rules that define what reviews are and aren't allowed. If a review breaks one of these rules, it can be reported and taken down. These are the main categories we work on:
Profanity, threats, harassment or hatred targeting people.
Fabricated reviews, unverified accounts, or coordinated competitor attacks across listings.
Reviews bought with money, refunds or freebies — or written by the brand, competitors or connected parties.
Complaints about the seller, shipping, returns, packaging or pricing — not the product.
Outside links, affiliate codes, emails, phone numbers or other personal information.
Repetitive nonsense, symbol art, or reviews written in an unsupported language.
Every removal is tied to a specific Amazon Community Guideline. We never touch honest criticism — we pinpoint the exact rule a review breaks, document the evidence, and report it through Amazon’s official channels. Rule-breaking reviews come down; genuine ones stay up.
The average is the number everyone watches — but it’s the smallest part of what a removal changes.
Shoppers read the critical reviews first. A rule-breaking 1-star at the top costs sales even when your average looks fine.
Every ad click lands on your listing. Cleaner reviews mean the same budget converts more.
“Customers say” and Rufus learn from review text. Removed content is content they stop showing shoppers.
More sales per visitor signals a better product to the algorithm — cleaner reviews compound into position.
A visible “scam” or damage review invites the next one. Remove the anchor, stop the echo.
A shipping complaint says nothing about your product. Removal doesn’t game the rating — it makes it accurate.
Every review is checked individually and reported by hand — backed by thousands of handled cases.
We flag every review that breaks a specific Amazon guideline. Honest criticism stays untouched.
Each case is prepared individually and backed with evidence — tailored to the specific violation.
We file through Amazon's official channels and keep pushing. You only pay for reviews actually removed.
Years of hands-on Amazon operations — exactly where regular Seller Support stops. That experience goes into every single report.
Review removal is a process, not a button. Amazon reviews every report individually — that takes time and usually several rounds.
Real confirmation from Amazon — content obscured for privacy. Results vary by review and marketplace.
Every case runs the same way: checked individually, reported by hand, followed up until Amazon confirms.
Health & supplement brands attract the harshest rule-breaking reviews — and the highest removal volume.
Large catalogues where shipping-damage and order complaints pile up in the product reviews.
Sensitive category: off-topic and unfounded claims removed across US and EU listings.
Taste is subjective — but seller, price and delivery complaints don’t belong in product reviews.
Focused work on the 1-star reviews pulling bestselling styles down the most.
Smaller engagements concentrating on the critical reviews doing visible damage.
The tool scans your 1–3 star reviews automatically and flags the ones that break Amazon’s Community Guidelines. You decide which ones we go after — request them yourself in one click and watch every case move from reported to removed.
No subscriptions, no monthly fees — the success fee only applies when we actually remove something.
Most providers start where the report is filed. This started years earlier, in the accounts themselves.
Suppressed listings, blocked ASINs, account-health warnings — thousands of tickets. You learn fast which arguments move an Amazon team, and which trigger a template.
Catalogue, Brand Registry, compliance, Buy Box. I know what a case looks like from the inside — and what it does to the rest of the account.
Few cases are won on the first attempt. They’re won by finding the exact guideline broken — and escalating with a new argument, not the same one again.
Every case checked individually, argued against a specific rule, filed through official channels. No bots, no grey-hat tricks.
Most sellers pay expensive law firms that lump policy-violation reviews in with full legal cases and bill accordingly, hand over a fat monthly retainer, or fight Amazon alone. Starfix combines 5+ years of specialised review-management know-how with simple, affordable pay-per-result pricing.
| Starfix.ai | Generic services | Doing it yourself | Law firms | |
|---|---|---|---|---|
| Pricing model | Pay per removal | Monthly retainer | Free but slow | Hourly fees |
| Cost level | Affordable · $150 | Costly retainers | Free | Extremely expensive |
| Review-management know-how | 5+ yrs, specialised | Varies | None | General legal |
| Confirms policy breach | Yes | Varies | Yes | Mixed into legal |
| 100% TOS-compliant | Yes | Often grey-hat | Yes | Yes |
| You choose what's removed | Yes | No | Yes | No |
| Multi-marketplace | 15+ | Limited | Manual | Limited |
| Risk if nothing removed | You pay $0 | Still billed | No cost | Still billed |
Tell us where to look. We check your listings against Amazon’s Community Guidelines and come back with the reviews that qualify — within 24 hours.
I'm Cüneyt. Across 5 years and 5,000+ cases, I've built hands-on expertise in the problems standard Amazon support can't crack — policy-violating reviews and account-health issues. As a certified Amazon SPN Partner and case-management pro, I work with brands internationally and run a backend team I've personally trained to get rule-breaking reviews removed the compliant way. With Starfix you're backed by a specialist and his team — not an anonymous agency.
5,000+ cases
5 years experience
International account management
Book a free 15-minute review audit call. We go through your listings together and show you exactly which negative reviews break Amazon's rules — and what they're quietly costing you.
Free 15-min call · No commitment · You only pay for results