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Where this comes from

Built from years inside Amazon accounts — not from a playbook.

Most providers start where the report is filed. This started years earlier, in the accounts themselves.

Troubleshooting & escalations

Years on the cases standard support couldn’t solve

Suppressed listings, blocked ASINs, account-health warnings — thousands of tickets. You learn fast which arguments move an Amazon team, and which trigger a template.

✓What that changes for youYour report is written the way Amazon’s teams actually read it.
Operational, not theoretical

Working inside seller accounts, every day

Catalogue, Brand Registry, compliance, Buy Box. I know what a case looks like from the inside — and what it does to the rest of the account.

✓What that changes for youWe never put your account at risk for a single review.
Persistence with a system

Thousands of cases, one lesson repeated

Few cases are won on the first attempt. They’re won by finding the exact guideline broken — and escalating with a new argument, not the same one again.

✓What that changes for youA template rejection is where our work starts, not where it ends.
Where it all comes together

5,000+ reviews taken down the compliant way

Every case checked individually, argued against a specific rule, filed through official channels. No bots, no grey-hat tricks.

✓What that changes for youJudgement from years inside Amazon accounts — not a template machine.
Why that matters: anyone can send a report. Knowing which guideline a review actually breaks, how an Amazon team reads it, and when to escalate instead of resend — that only comes from working the cases.
Cueneyt, Founder of Starfix
Cueneyt
Founder & Amazon Account-Health Expert
Meet the founder

Run by an Amazon specialist — not a faceless agency.

I'm Cueneyt. Across 5 years and 5,000+ cases, I've built hands-on expertise in the problems standard Amazon support can't crack — policy-violating reviews and account-health issues. As a certified Amazon SPN Partner and case-management pro, I work with brands internationally and run a backend team I've personally trained to get rule-breaking reviews removed the compliant way. With Starfix you're backed by a specialist and his team — not an anonymous agency.

Amazon SPN — Verified Service Provider 5,000+ cases 5 years experience International account management
Get your free audit → Book a Demo Call

How many of your reviews shouldn't be there?

Book a free 15-minute review audit call. We go through your listings together and show you exactly which negative reviews break Amazon's rules — and what they're quietly costing you.

We pinpoint the reviews on your listings that violate Amazon's Community Guidelines.
You get a clear, no-guesswork list of what's removable — and your realistic chances.
No pitch, no pressure. Just clarity on what you can clean up — pay only for results.
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